Brooke Schmaling, MSSW, LCSW
How Do I Contact You?
During the weekdays, I can be reached at my office phone, 203-671-0275. I will return your call as promptly as possible, within 24 hours for non-urgent matters. If your concerns can not be sufficiently addressed in a brief phone call, I may suggest that you schedule an office visit so that we may discuss the issues more thoroughly. I will notify you in advance if I am away on vacation or at a professional meeting and I will inform you of how to reach me or a covering colleague. You are also welcome to email or text message regarding appointment scheduling only. I make every effort to return emails and texts promptly, but if you have a scheduling or other issue that needs more prompt attention please call instead.
How Do I Get To Your Office?
My office address is 180 Providence Rd., Suite 9, Chapel Hill, NC. Chapel Hill bus routes D and DX travel frequently to the area and stop at the corner of Old Sterling Rd. and Eastowne Dr. If you are driving, turn directly onto Eastowne Dr. from 15/501, and onto Providence from Eastowne. Eastowne Dr. is very close to Exit 270 off I-40 East or West. Once on Providence Rd., look for the Tiburon Building. You may park anywhere in the lot. Suite 9 is all the way to the left of the building, up the stairs. You will pass a small fish pond on your right as you head up the walk, and you will see my name on a sign for Suite 9.
What Is Your Cancellation Policy?
Please provide me with at least 24 hours advanced notice if you need to cancel a session. I do charge a $50 cancellation fee for any appointments not cancelled within 24 hours ahead of time. Please be aware that if you are using insurance, your insurance company will not reimburse for cancelled sessions or sessions to which you do not show. You will be solely responsible for payment for these sessions. This fee may be waived in cases of emergency.
Please see the form "Practice Policies" for more detailed information.